Inbound Phone Numbers
Receive Alerts from Phone CallsLet others call your team and leave a voicemail that's transcribed automatically.
Inbound phone numbers allow you to create a unique phone number for each of your teams. You can provide this phone number to anyone that you want to be able to reach your team so that they can contact whomever is on-call.
When someone calls the team's inbound phone number, and the team doesn't have Live Call Routing enabled, they'll be asked to leave a voicemail message.
The voicemail message will be immediately transcribed and converted to an alert in Squid Alerts. This alert will be sent to your on-call team based on your team's Escalation Chain.
Example Use Cases:
- Share the team phone number with important clients so that they can get emergency support.
- Have your IVR forward calls to the team Squid Alerts number after hours.
- Avoid your NOC (Network Operations Center) calling the wrong person. They only need one number per team.
Inbound Phone Numbers are available on our premium plan.